Our facilities

BEAUTY

Our Treatments 

• We have undertaken a thorough review of our treatment rooms and the services we offer
• We have changed our waiting area, we will explain how this is done upon arrival
• All surfaces throughout will be cleaned regularly before and between clients
• All items of equipment will be cleaned before and after every treatment
• One-use disposable items will be used whenever possible
• We will ensure adequate ventilation throughout the Centre & treatment rooms whenever possible

Our Team

• Our team are up-to-date with all guidance and training to ensure care for our customers in a safe, hygienic and professional manner
• We have agreed social distancing for our team in communal areas
•  Staff are briefed to uphold safe standards while dealing with responsibilities at reception

Our Treatments

• We have reviewed our treatment menu and removed treatments where we felt it necessary to do so
• Our therapists will wear  personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment
• PPE will be replaced after every treatment

Guest Arrival & Reception 

• We will stagger customer arrival times to minimise close contact
• We ask that you pay using card or other cashless means where possible
• When possible, you will be notified when the therapist is ready for you by phone call, message or email (this process will continually be review)

We Ask You…

• To arrive at the time agreed
• To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment
• To bring and wear a face mask throughout the duration of your visit
• To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating

Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms
known to be consistent with Covid-19

We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff

Health Spa

Please note, the Health Spa closed until further notice